Pre-contract information

# Pre-Contractual Information Form ## 1. Seller Details - Legal name: Test Mağaza New - Store name: Test Mağaza - Address: [TO BE COMPLETED BY THE MERCHANT] - E-mail: [email protected] - Phone: +905555555555 - Website: https://cryptoavans.com/shop/test-magaza ## 2. Essential Characteristics The type, quantity, brand and model and other essential characteristics of the product or service are shown on the product page and in the order summary. ## 3. Price and Payment - The price is shown in the order summary as the total amount including taxes. - Any shipping and additional charges are stated separately in the order summary. - Payment is made using the method selected at checkout. ## 4. Delivery - Delivery is made to the address given by the BUYER during checkout. - The delivery period does not exceed the statutory 30 days from order confirmation. - Digital products are delivered electronically once payment is confirmed. ## 5. Right of Withdrawal The BUYER may withdraw within **14 (fourteen) days** from delivery without giving a reason. Notice is sent to [email protected]. The right of withdrawal does not apply to services performed instantly by electronic means or to intangible goods delivered instantly. ## 6. Return Conditions The return process and who bears the costs are explained in the store's Return and Exchange Policy. ## 7. Complaints Complaints may be sent to [email protected]. The BUYER may also apply to the consumer arbitration committee or consumer court competent at their place of residence, within the applicable monetary limits. _Last updated: 21.09.2026_